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How it works

From new email to a reply in your voice.

ReplyPilot runs in your browser. You set it up once, then review what it prepares.

Set up in about ten minutes

1

Connect your inbox

Sign in with Google or Microsoft, or enter your email and an app password for Yahoo, iCloud, AOL, Zoho, Fastmail or your own domain. ReplyPilot then reads a sample of your sent mail to learn how you write.

2

Set your voice

Move five sliders (formality, personal warmth, length, enthusiasm, sales push) or start from a preset. Add your signature and any words you never want used.

3

Add your approved facts

Write down prices, availability, hours, booking windows and policies. Replies may only state facts from this library.

4

Review, then trust it more

Start in Draft all mode, where every reply waits for your tap. When you're comfortable, allow auto-send for routine questions only.

What happens to every new email

  • 1. SortEach new email is labeled as a lead, a routine question, a client, a vendor, sensitive, or skip. Newsletters, receipts and spam are skipped. If sorting ever fails, the email is treated as sensitive.
  • 2. Pick factsReplyPilot chooses the entries in your facts library that are relevant to this email, and nothing else.
  • 3. WriteA reply is written in your voice using your tone settings, your signature, examples from your sent mail, and notes you keep about the sender.
  • 4. CheckA second pass compares the reply with the email and your facts, and gives it a confidence score. Invented details lower the score.
  • 5. Send or draftOnly a confident reply to a non-sensitive email, under an autonomy setting that allows it, is sent. Everything else becomes a draft saved in your own mailbox and listed in your approval queue.

Money, offers, contracts and complaints are never auto-sent. They always wait for you.

Answer every lead while you're with a client.

Start your 14-day free trial, connect one inbox, and keep it in Draft all mode until you trust it.